How to Troubleshoot Issues with Blue Iris Version 4.7.3. Download and Installation

As a valued user, you may have encountered issues with your Blue Iris software after installing the latest update. In this article, we will guide you through troubleshooting steps to resolve the problems you're experiencing.

Firstly, it's essential to clarify that you've installed version 5 of Blue Iris, but it didn't work as expected. You've reported that your software 'quit working properly' and are unable to get all 18 cameras working again. To better understand the issue, please provide more details about what exactly isn't working as expected.

Before we dive into troubleshooting, I would recommend a cautious approach when installing new software or updates. This will help prevent any potential conflicts with existing configurations.

To start, let's begin from the beginning. When you first launch Blue Iris in Windows, what happens? Do you encounter any error messages or is there no response at all?

It's also important to note that you've tried installing Blue Iris 5, but it copied your existing Blue Iris 4 settings without resolving the issue. This may indicate a compatibility problem or a corrupted installation.

Regarding the BlueIrisService.exe file, we understand that you're looking for the 64-bit version. Unfortunately, searching the internet hasn't yielded any results. In this case, I would recommend reaching out to the Blue Iris support team for assistance with obtaining the correct file.

In your Task Manager, you've noticed that the BlueIrisService.exe (32-bit) process is running in the background. This might be related to the issue you're experiencing. Have you checked the About page in Blue Iris Options to see if there are any updates or patches available?

As you've mentioned, your Support and Maintenance has expired, which may limit the availability of fixes. However, it's still worth reaching out to the support team to see if they can provide any assistance.

To further troubleshoot the issue, I would recommend reviewing all settings in the Blue Iris options and making changes where necessary. This might help identify the root cause of the problem.

Lastly, you've reported that Windows deleted all your restore points, which makes it challenging to revert back to a previous working state. Unfortunately, this is a common issue with Windows updates, but there are ways to prevent or recover from such situations in the future.

If you're still experiencing issues after trying these troubleshooting steps, I would recommend seeking further assistance from the Blue Iris support team or searching for community forums and discussions related to your specific problem.

Remember to be patient and methodical when approaching troubleshooting, as this will help you identify and resolve the issue more efficiently. Good luck!

Blue iris version 4.7.3. download